Legal Document

Xbajia Terms and Conditions – Complete rules and guidelines for using the platform

Last Updated: January 1, 2026 Applies to: All Xbajia members Language: English
Important: By using the Xbajia platform, you agree to these Terms and Conditions. Please read this document carefully before registering.
01 Introduction & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the Xbajia platform ("xbajia", "we", "us") and the user ("you", "member"). By opening an account or using any service through the Xbajia.net website or mobile app, you confirm that you voluntarily accept these Terms.

Certain key terms in this document carry specific meanings. "Platform" refers to the xbajia website, mobile app, and all related services. "Member" refers to any person holding a registered account with xbajia. "Bet" refers to participation in any gaming or betting activity on the xbajia platform.

These Terms are provided in English. In the event of any discrepancy between language versions, the English version shall prevail.
02 Eligibility & Registration

The following conditions must be met to open an account and use the Xbajia platform:

  • You must be at least 18 years The xbajia platform is strictly prohibited for minors.
  • You must provide accurate and up-to-date personal information.
  • Each individual may open one account only. Opening multiple accounts is strictly prohibited.
  • You must use the platform of your own free will.

If any information provided during registration is found to be false or inaccurate, Xbajia reserves the right to suspend or close the account at any time. As part of KYC (Know Your Customer) verification, a national ID or other proof of identity may be requested.

Participation in gaming activities is strictly prohibited for anyone under 18. Xbajia is committed to the protection of minors.
03 Account Management & Security

You are solely responsible for the security of your xbajia account. Please keep the following in mind:

  • Never share your login password with anyone.
  • Your account must not be shared with or used by any third party.
  • If you notice any suspicious activity on your account, contact the xbajia support team immediately.
  • Change your password regularly and use a strong password.
  • Always log out after using a public device.

You are responsible for all activity on your account. If someone accesses your account without your permission, xbajia is not liable — unless you notified us immediately.

Enable Two-Factor Authentication (2FA) — it adds a strong extra layer of security to your account.
04 Deposit & Withdrawal Policy

The following rules apply to all financial transactions on the Xbajia platform:

Deposits:

  • Deposits must be made from a mobile banking or bank account registered in your own name.
  • Deposits from third-party accounts are not accepted and may trigger an account investigation.
  • The minimum deposit amount will be stated on the relevant payment method page.

Withdrawals:

  • KYC verification must be completed before any withdrawal can be processed.
  • Withdrawals will only be sent to the same payment method used for the deposit.
  • Daily withdrawal limits vary by VIP tier.
  • Withdrawal verification may be delayed in cases of suspicious activity.
Xbajia VIP Gold and Platinum members receive priority fast-track withdrawal services. View VIP Benefits।
05 Bonus & Promotion Terms

Xbajia offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read before claiming.

General Bonus Terms:

  • Each bonus may have wagering requirements. Bonus balance cannot be withdrawn until the wagering requirements are met.
  • Each promotion applies once per member, household, device, or IP address.
  • Attempting to withdraw without meeting the bonus requirements may result in the bonus being voided.
  • Xbajia reserves the right to modify, suspend, or cancel any promotion at any time.
  • If bonus abuse is suspected, the account may be investigated.

Welcome Bonus: New members receive a welcome bonus on their first deposit. The wagering requirements for this bonus are detailed on the promotions page. The welcome bonus is applicable once per member only.

Opening multiple accounts or using another person's identity to collect bonuses is a serious violation. All balances may be forfeited as a result.
06 Gaming Rules & Fair Play Policy

All games on the Xbajia platform are powered by an internationally certified RNG (Random Number Generator), ensuring every outcome is completely random and unbiased.

  • Game outcomes cannot be manipulated or influenced by any external factor.
  • Game results may be voided due to software errors or technical issues.
  • In Live Casino, the dealer's decision is final.
  • Payouts in Sports Betting are determined based on official results.
  • Xbajia's decision is final in resolving gaming disputes, though members may appeal by contacting support.

If a game is interrupted due to a lost internet connection, xbajia will determine the outcome based on the last recorded game state.

07 Responsible Gaming

Xbajia believes gaming should be a source of entertainment, not addiction. We encourage members to play responsibly and provide several tools to support that:

  • Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
  • Time Limit: Set time limits for your gaming sessions and receive reminders through the app.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Reality Check: You can view your gaming statistics at regular intervals.

If you feel gaming is becoming a problem, reach out to our support team. We're always here to help.

To learn more about responsible gaming, visit our Responsible Gaming Page View.
08 Prohibited Activities

The following activities are strictly prohibited on the Xbajia platform. Violations may result in account closure and balance forfeiture:

  • Opening or operating multiple accounts.
  • Coordinated betting for the purpose of bonus abuse.
  • Attempting to hack, manipulate, or gain unauthorized access to the game system.
  • Using the platform for money laundering or any illegal transactions.
  • Opening an account using a false identity or inaccurate information.
  • Harassing or attempting to defraud other members.
  • Playing using bots or automated software.
If any fraudulent activity is detected, all balances and winnings associated with the account will be forfeited and legal action may be taken.
09 Data Protection & Privacy

Xbajia takes the protection of your personal information seriously. We comply with international data protection standards.

  • Your information is used solely for service delivery, verification, and legal compliance.
  • Your information is never sold to third parties.
  • All transactions are secured with SSL encryption.
  • How your information is used and stored is detailed in our Privacy Policyin our Privacy Policy.
10 Account Closure & Suspension

Xbajia reserves the right to close or suspend any account under the following circumstances:

  • Violating any provision of these Terms.
  • Providing false information during KYC verification.
  • If fraudulent or suspicious activity is detected.
  • At the direction of legal or regulatory authorities.
  • In cases of extended inactivity (12 months or more).

To voluntarily close your account, please contact the support team. The account will be closed once all pending transactions have been processed.

11 Terms Modification Policy

Xbajia reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

Keep push notifications enabled so you are notified immediately of any important changes to the terms and conditions.
12 Contact & Support

If you have any questions about these Terms or need assistance, please contact the Xbajia support team:

  • Live Chat: Log in to the platform and start a live chat at any time.
  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week.

We aim to resolve every issue as quickly as possible. Most common issues are handled within minutes via live chat.

These Terms were last updated: January 1, 2026
Version: v3.1

Why We Have These Terms

These rules are more than formalities. Every condition reflects a genuine commitment to protecting our members and maintaining a fair gaming environment.

Member Protection

The core purpose of every rule is to protect members from fraud and harm. Xbajia's policies are designed with members' best interests in mind.

Full Transparency

From bonus terms to payout policies — everything is explained clearly in plain language. No hidden conditions.

Fair Environment

By regulating prohibited activities, we ensure a fair and level playing field for all members.

Data Security

Your personal and financial information is kept secure through SSL encryption and strict data protection policies.

Responsible Gaming

Proactive measures to prevent gaming addiction. Deposit limits and self-exclusion tools are always available.

Easy Dispute Resolution

24/7 support in Bengali for any issues you encounter. Fast, fair resolutions through a transparent process.

Read the terms? Join Xbajia now

Start your safe and enjoyable gaming journey by agreeing to our terms and conditions. Registration is free and a welcome bonus is available.

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